當您將最新的樹脂列印件從列印板上取下時，卻發現這完全是一場災難，您是否有過這樣令人沮喪的時刻？你並不孤單。
3D 列印問題在樹脂和 FDM 列印中都很常見，但了解出現問題的原因以及如何解決這些問題是將失敗的列印變成成功的關鍵。
讓我們面對現實吧——樹脂列印問題是不可避免的，但大多數問題都可以透過一些調整來解決。
本指南將引導您解決最常見的樹脂 3D 列印問題，並向您展示如何解決這些問題。
當您完成閱讀時，您將有能力修復那些煩人的列印錯誤並重新製作完美的模型。
問題 1：列印件無法黏在列印板上
我們都經歷過這樣的情況——您點擊開始，走開，然後返回，發現您的打印件與打印托盤分離並在樹脂中游泳。這是最常見的 3D 列印問題之一，尤其是樹脂印表機，並且可能由多種因素引起。
發生了什麼以及如何解決：
列印平台未正確平整。這通常是頭號罪魁禍首。如果您的列印平台板不完全水平，幾乎肯定會導致列印失敗。花時間正確地重新校準板。許多樹脂印表機允許您使用一張簡單的紙來確保印版與槽均勻對齊。這個簡單的修復通常可以解決樹脂印表機無法正常列印的問題。
曝光時間不足。另一個常見的 3D 列印故障排除技巧是確保初始層暴露足夠長的時間以牢固地粘合到列印平台板上。將前幾層的曝光時間增加約 10-20%，您可能會看到很大的改善。
如果您正在使用 Phrozen 樹脂，請查看我們的樹脂簡介頁面，找到適合您專案的參數。為了獲得最佳效果，以耐用性和快速固化時間而聞名的Phrozen Aqua 8K 樹脂是增強附著力和防止故障的絕佳選擇。
光滑或骯髒的構建板。有時，問題不在於樹脂或設置，而是列印平台板本身。光滑的列印平台會使樹脂難以抓住表面。在開始列印之前，輕輕打磨印版或用異丙醇徹底清潔印版，有助於提高附著力。
您還可以閱讀我們關於維護 3D 列印機的博客，以獲取實用且富有洞察力的提示，確保您充分利用 3D 列印機。
樹脂溫度。太冷的樹脂可能會更厚，並且可能無法正常流動，導致 3D 列印問題。將樹脂保持在室溫下，或者如果您在較冷的環境中工作，請購買樹脂加熱器。
透過解決這些問題，您可能會在許多 3D 列印故障排除問題開始之前就已解決。
問題#2：層間分層
列印進行到一半時，一切看起來都很好，直到您注意到各層開始分離，在模型中留下間隙。分層是 3D 列印中最令人沮喪的問題之一，但它並非無法解決。
發生了什麼以及如何解決：
曝光不足。如果各層沒有得到足夠的曝光，它們就無法正確黏合，從而導致分離。嘗試增加常規圖層的曝光時間。請記住，每種樹脂都有其理想的曝光設置，因此可能需要進行一些實驗才能找到完美的平衡。
過度固化的底層。如果底層過度固化，就會出現相反的問題，導致它們變得太硬。這會對上層產生應力並可能導致分層。減少底層的曝光時間可以防止這種情況發生，但要小心，不要曝光不足並導致黏附問題。
提升速度太快。通常，分層根本與暴露無關——它可能是機械性的。如果印表機的提升速度設定得太高，在下一層開始列印之前，各層可能沒有足夠的時間穩定下來。減慢提升速度並增加提升之間的等待時間有助於提高 3D 列印品質並防止分層。
髒缸或 FEP 薄膜。如果固化樹脂黏在槽或 FEP 薄膜上，可能會幹擾印刷過程。定期清潔槽並檢查 FEP 薄膜是否有刮痕或渾濁。這個小小的維護步驟可以在防止樹脂印表機不列印問題方面發揮很大作用。
分層可能很棘手，但透過正確的調整，它很容易修復。有關樹脂 3D 列印故障排除的更深入建議，請查看我們的樹脂列印品質指南。
問題#4：表面品質差
您終於從列印平台上獲得了列印件，但您得到的不是您所期望的光滑、高品質的表面，而是粗糙、有凹坑的表面。表面品質問題可能是最令人失望的 3D 列印問題之一，尤其是當您花費數小時微調設定時。
發生了什麼以及如何解決：
過度固化。當樹脂過度曝光時，可能會導致表面粗糙。嘗試稍微減少曝光時間以防止過度固化。如果您的列印效果仍然粗糙，請考慮執行校準測試來微調您的設定並提高整體 3D 列印品質。
固化不足。另一方面，曝光不足會導致表面凹凸不平或不完整。如果您的層固化不夠，請增加曝光時間，直到表面變得光滑。這是 3D 列印故障排除中的一個簡單步驟，但經常被忽略。
受污染的樹脂。樹脂中的灰塵或碎屑可能會導致列印表面出現凹坑。每次列印前務必過濾樹脂並保持列印環境清潔以避免污染。這可能是解決具有表面缺陷的 3D 列印問題的一個重要因素。
層間附著力差。另一個常見問題是層間黏合不良，這可能會產生紋理表面。調整提升速度和曝光時間以提高層附著力，這有助於平滑列印。
要實現光滑的表面效果，關鍵在於調整設定並確保樹脂清潔且列印平台已準備就緒。 3D 列印故障排除不一定很複雜，只需要一點耐心和實驗。
問題 #3：支援失敗
您是否曾經因支撐不牢而導致列印件在中途塌陷？支撐失敗是最常見的 3D 列印問題之一，特別是對於具有懸垂或複雜細節的模型。
發生了什麼以及如何解決：
支持薄弱或不足。支援失敗的最大原因是他們不夠強大。薄或稀疏的支撐物無法支撐您的列印件。增加切片機軟體中的支撐密度，並確保支撐足夠厚以提供穩定性。您也可以嘗試使用更強的支撐類型，例如網格或實體支撐，而不是依賴晶格支撐。
位置不佳。讓切片機自動放置支撐很容易，但這並不總是能實現最佳放置。花時間在懸挑最需要穩定性的區域手動放置支撐。如果您正在處理精緻的特徵，請考慮在這些區域周圍放置更多支撐，以防止 3D 列印錯誤。
支援設定錯誤。這不僅與支撐的數量或厚度有關，也與支撐的配置方式有關。試驗支撐尖端尺寸並確保支撐正確黏合到列印表面。如果您使用樹型支撐，請嘗試切換到格子型支撐，這可能為某些型號提供更高的穩定性。
支援失敗可能會令人沮喪，但透過一點調整，您的模型將成功列印並保持完整。 3D 列印故障排除通常歸結為試驗您的設置，因此請毫不猶豫地調整支撐位置和密度等內容。
問題#5：列印中的隨機孔和間隙
您剛剛完成列印，一切看起來都很棒，直到您發現不應該有的隨機孔或間隙。模型中缺少零件或間隙通常是由於固化不足或設計問題造成的。
發生了什麼以及如何解決：
曝光不足。如果印刷品的某些區域沒有得到足夠的曝光，最終會出現小間隙或孔。對於薄壁或精緻的特徵尤其如此。增加曝光時間應可確保整個模型正確固化，從而解決此 3D 列印問題。
壁厚薄。薄壁可能會導致 3D 列印錯誤，因為它們的強度不足以正確列印。調整切片機中的壁厚，使模型更具結構。較厚的壁將減少形成孔的機會。
樹脂中的氣泡。有時，樹脂中殘留的氣泡會導致間隙。在開始列印之前，充分攪拌樹脂並靜置幾分鐘，讓氣泡逸出。這個簡單的步驟可以對樹脂列印故障排除產生巨大影響。
空心零件排水不當。如果您列印的空心模型沒有適當的排水孔，內部可能會積聚壓力，從而導致列印問題。始終在您的設計中添加排水孔，以確保多餘的樹脂可以逸出，並且您的模型可以順利列印。
結論：解決樹脂 3D 列印問題
樹脂 3D 列印可能是一個具有挑戰性的過程，但透過正確的方法，您可以將那些令人沮喪的列印失敗轉化為成功。花時間調整樹脂設定、清潔印表機組件並嘗試不同的支撐結構，您將能夠順利實現持續成功的列印。
無論您是在解決列印失敗、表面品質不佳還是模型中出現奇怪間隙的問題，總有解決方案。 3D 列印故障排除不必是繁重的工作。透過遵循本指南中的提示，您可以立即開始改進您的列印效果。
如果您仍然遇到樹脂列印問題，請查看我們有關樹脂列印故障的深入指南，其中我們介紹了更多故障排除技巧，以完善您的列印。
請記住，每次列印失敗都是學習機會。透過堅持和一點微調，很快您每次都會列印出完美的模型！
11條評論
Jorge Olivella
Hi, I have a Phrozen Sonic mini 8K.
I was performing some prints and they all worked perfectly fine, but suddenly one of my models missed whole vertical printing section from the building plate upwards, as if there was nothing there in the model. I then performed another print with a different model and the result was also missing the exact area on the building plate including its complete vertical projection (no supports, no model) that was missing in the previous result.
Can you give me any word on what could be happening?
———
Phrozen Technology replied:
Hello Jorge, Thank you for commenting.
Please do a LCD test and dry print to see if your LCD and the UV LED are working properly. The LCD should show the pattern as the one that’s displaying on the touch screen, and the UV LED should light up evenly. Dry print can help you see if your model has been sliced properly. Please don’t hesitate contacting our customer support team for assistance on this matter, you can submit a request to them by filling in the form on this page: https://helpcenter.phrozen3d.com/hc/en-us/requests/new
Hope this helps.
Best, Phrozen Team
>
Hi, I have a Phrozen Sonic mini 8K.
I was performing some prints and they all worked perfectly fine, but suddenly one of my models missed whole vertical printing section from the building plate upwards, as if there was nothing there in the model. I then performed another print with a different model and the result was also missing the exact area on the building plate including its complete vertical projection (no supports, no model) that was missing in the previous result.
Can you give me any word on what could be happening?
———
Phrozen Technology replied:
Hello Jorge, Thank you for commenting.
Please do a LCD test and dry print to see if your LCD and the UV LED are working properly. The LCD should show the pattern as the one that’s displaying on the touch screen, and the UV LED should light up evenly. Dry print can help you see if your model has been sliced properly. Please don’t hesitate contacting our customer support team for assistance on this matter, you can submit a request to them by filling in the form on this page: https://helpcenter.phrozen3d.com/hc/en-us/requests/new
Hope this helps.
Best, Phrozen Team
>
Craig
I have a sonic mini 8k
It’s not starting any prints.
It lowers the plate and then makes a kind of buzzing sound as if the plate is still trying to lower more
I have leveled the plate a couple of times and still no luck.
Any advice?
———
Phrozen Technology replied:
Hello Craig, Thank you for commenting.
Based on your description, we’d recommend two things to do:
1) For the grinding noise when the plate is moving up and down, please clean and lubricate the Z rod and see if it solve this problem. Here’s an article about how to maintain the Z rod of your Mini printer: https://helpcenter.phrozen3d.com/hc/en-us/articles/6325671107737—Sonic-Mini-8K-Cleaning-the-Z-axis
2) For the expected plate moving behaviour, please reflash the firmware of your printer and uninstall and reinstall the slicing software you’re using from your computer, when only reserve 1 instances of your slicing software at a time – which means only the latest version of the slicing software should be installed on your computer and previous one should be replaced by the new one or be uninstalled.
When reflashing your firmware and reinstalling the slicing software, please download the latest version from the website, and follow the instructions carefully when flashing the firmware of your printer.
You can download the latest version of firmware and find the instructions on this page: https://helpcenter.phrozen3d.com/hc/en-us/articles/6369983852569-Firmware-downloads-and-release-notes
Hope this helps.
Best, Phrozen Team
>
I have a sonic mini 8k
It’s not starting any prints.
It lowers the plate and then makes a kind of buzzing sound as if the plate is still trying to lower more
I have leveled the plate a couple of times and still no luck.
Any advice?
———
Phrozen Technology replied:
Hello Craig, Thank you for commenting.
Based on your description, we’d recommend two things to do:
1) For the grinding noise when the plate is moving up and down, please clean and lubricate the Z rod and see if it solve this problem. Here’s an article about how to maintain the Z rod of your Mini printer: https://helpcenter.phrozen3d.com/hc/en-us/articles/6325671107737—Sonic-Mini-8K-Cleaning-the-Z-axis
2) For the expected plate moving behaviour, please reflash the firmware of your printer and uninstall and reinstall the slicing software you’re using from your computer, when only reserve 1 instances of your slicing software at a time – which means only the latest version of the slicing software should be installed on your computer and previous one should be replaced by the new one or be uninstalled.
When reflashing your firmware and reinstalling the slicing software, please download the latest version from the website, and follow the instructions carefully when flashing the firmware of your printer.
You can download the latest version of firmware and find the instructions on this page: https://helpcenter.phrozen3d.com/hc/en-us/articles/6369983852569-Firmware-downloads-and-release-notes
Hope this helps.
Best, Phrozen Team
>
Bruno Teixeira
I have a Mighty 4K since 2021 and it worked fine till yesterday.
Now, every time I try to print it makes a complete surface for some layers before it starts the model itself. Its like it makes a “VAT Cleaning” before printing the model itself. But those layers always end up detached from the base after a few layers of model printing and compromising the rest of the model printing.
———
Phrozen Technology replied:
Hello Bruno, Thank you for commenting.
Please first check if your LCD is working properly by using the LCD test function. You can refer to this video about how to perform a LCD test for Mighty 4K.
https://www.youtube.com/watch?v=fX1rkdrm7mI
If you need further assistance, please contact our customer support team by submitting a request via this link:
https://helpcenter.phrozen3d.com/hc/en-us/requests/new
Hope this helps.
Best, Phrozen Team
>
I have a Mighty 4K since 2021 and it worked fine till yesterday.
Now, every time I try to print it makes a complete surface for some layers before it starts the model itself. Its like it makes a “VAT Cleaning” before printing the model itself. But those layers always end up detached from the base after a few layers of model printing and compromising the rest of the model printing.
———
Phrozen Technology replied:
Hello Bruno, Thank you for commenting.
Please first check if your LCD is working properly by using the LCD test function. You can refer to this video about how to perform a LCD test for Mighty 4K.
https://www.youtube.com/watch?v=fX1rkdrm7mI
If you need further assistance, please contact our customer support team by submitting a request via this link:
https://helpcenter.phrozen3d.com/hc/en-us/requests/new
Hope this helps.
Best, Phrozen Team
>
NA LI
I updated software and firmware. Now it give me message: Incorrect File Resolution.
———
Phrozen Technology replied:
Hello NA LI, Thank you for commenting.
Please check if you have installed the correct firmware and followed the instructions when updating the firmware for your printer, and also check if you have selected the correct printer in your slicing software.
Hope this helps.
Best, Phrozen Team
>
I updated software and firmware. Now it give me message: Incorrect File Resolution.
———
Phrozen Technology replied:
Hello NA LI, Thank you for commenting.
Please check if you have installed the correct firmware and followed the instructions when updating the firmware for your printer, and also check if you have selected the correct printer in your slicing software.
Hope this helps.
Best, Phrozen Team
>
Fuad
Hello, we have mighty 8k. When we try print onlay it works normal until print completed. When checked onlay it is like half one attached to resin vat other half attached to plate. Resin settings are same previous successfull printing .
Please help
———
Phrozen Technology replied:
Hello Fuad, Thank you for commenting.
You might want to dial in your resin using testing files for optimal results. Here’s a reference for how to dial in a resin: https://helpcenter.phrozen3d.com/hc/en-us/articles/6324821843993-How-to-Dial-in-Resin-for-Optimal-Results
Hope this helps.
Best, Phrozen Team
>
Hello, we have mighty 8k. When we try print onlay it works normal until print completed. When checked onlay it is like half one attached to resin vat other half attached to plate. Resin settings are same previous successfull printing .
Please help
———
Phrozen Technology replied:
Hello Fuad, Thank you for commenting.
You might want to dial in your resin using testing files for optimal results. Here’s a reference for how to dial in a resin: https://helpcenter.phrozen3d.com/hc/en-us/articles/6324821843993-How-to-Dial-in-Resin-for-Optimal-Results
Hope this helps.
Best, Phrozen Team
>
Nick
I am using the Sonic Mini. I am noticing that the bottom layers are adding that many layers to my print, instead of simply applying the bottom layer exposure time to the existing layers. Unless I float every object I print and use skates/rafts and supports for models that don’t need any, it just makes it needlessly thicker. Please advise.
———
Phrozen Technology replied:
Hi, Nick, Thank you for commenting. The increase in bottom layer thickness may be related to the exposure time. Recommend referring to our resin parameters for printing. If you encounter this issue when printing models close to the build plate, suggest performing Z-axis calibration again using 3-5 sheets of paper for calibration. If you have any further questions, feel free to contact our customer service team for additional assistance.
https://helpcenter.phrozen3d.com/hc/en-us/requests/new
Hope this helps.
<Sunny@comment.sunnysideapps.com> 於 2023年10月31日 週二 下午6:19寫道：
>
———
Phrozen Technology replied:
Hello Nick, Thank you for commenting.
You can solve this problem by setting the ‘Bottom Layer Count’ to 0 in Chitubox. If you’ve already done that, then the situation you are having is called ‘elephant foot’. In resin 3D printing, the first few layers of the print have to have longer exposure time, to adhere to the build plate. The longer exposure time will often cause the resin to form a protrusion in the shape of a circle larger than what it is intended to be. The solution is to float the model and using supports to hold them, and add the raft if needed.
Hope this helps.
Best, Phrozen Team
>
I am using the Sonic Mini. I am noticing that the bottom layers are adding that many layers to my print, instead of simply applying the bottom layer exposure time to the existing layers. Unless I float every object I print and use skates/rafts and supports for models that don’t need any, it just makes it needlessly thicker. Please advise.
———
Phrozen Technology replied:
Hi, Nick, Thank you for commenting. The increase in bottom layer thickness may be related to the exposure time. Recommend referring to our resin parameters for printing. If you encounter this issue when printing models close to the build plate, suggest performing Z-axis calibration again using 3-5 sheets of paper for calibration. If you have any further questions, feel free to contact our customer service team for additional assistance.
https://helpcenter.phrozen3d.com/hc/en-us/requests/new
Hope this helps.
<Sunny@comment.sunnysideapps.com> 於 2023年10月31日 週二 下午6:19寫道：
>
———
Phrozen Technology replied:
Hello Nick, Thank you for commenting.
You can solve this problem by setting the ‘Bottom Layer Count’ to 0 in Chitubox. If you’ve already done that, then the situation you are having is called ‘elephant foot’. In resin 3D printing, the first few layers of the print have to have longer exposure time, to adhere to the build plate. The longer exposure time will often cause the resin to form a protrusion in the shape of a circle larger than what it is intended to be. The solution is to float the model and using supports to hold them, and add the raft if needed.
Hope this helps.
Best, Phrozen Team
>
Marcos Bertoni
Buenos dias….tengo un Prozhen Migthy 4K y he estado imprimiendo sin ningun problema, pero ayer la impresora me ha dejado de imprimir por completo. El programa lo hace y cuando termina en el display me figura un cartel que dice “PRINTING DONE ELAPSED 03h57m” . Agradeceria cualquier tipo de ayuda. Muchas gracias
———
Phrozen Technology replied:
Hello Marcos,
Thank you for commenting. There are several possibilities that lead to this result. We would suggest you to do an LCD test to see if both your LCD and LED array are working properly, then run a dry print to see the file you are trying to print is also working, by observing the pattern showing on the LCD is the same as the one shown on the touch screen when dry printing. Last, would you have to recalibrate your build plate to make sure that cured resin are able to adhesive to the plate properly.
Please submit us a request via this link if you need further assistance: https://helpcenter.phrozen3d.com/hc/en-us/requests/new
Hope this helps.
Best, Phrozen Team.
>
Buenos dias….tengo un Prozhen Migthy 4K y he estado imprimiendo sin ningun problema, pero ayer la impresora me ha dejado de imprimir por completo. El programa lo hace y cuando termina en el display me figura un cartel que dice “PRINTING DONE ELAPSED 03h57m” . Agradeceria cualquier tipo de ayuda. Muchas gracias
———
Phrozen Technology replied:
Hello Marcos,
Thank you for commenting. There are several possibilities that lead to this result. We would suggest you to do an LCD test to see if both your LCD and LED array are working properly, then run a dry print to see the file you are trying to print is also working, by observing the pattern showing on the LCD is the same as the one shown on the touch screen when dry printing. Last, would you have to recalibrate your build plate to make sure that cured resin are able to adhesive to the plate properly.
Please submit us a request via this link if you need further assistance: https://helpcenter.phrozen3d.com/hc/en-us/requests/new
Hope this helps.
Best, Phrozen Team.
>
David Guenter
Hello Phrozen Team
I own a Sonic mini 8K S. I have run into an issue with the exposure finder.
When i print the .prz file that is included on the momory stick everithing prints fine. But when i try to print the exposure finder sliced by myself on Chitubox and Lychee, the details that are above the borders of the exposure finder designe, like the slopes in the middle and the textures in the corners, they come out very flattened.
It looks almost like the z-axis does not raise enough from layer to layer.
I have no idea what could be the issue. If it is a Hardware, Firmware, Slicer or Print settings problem.
Can you please help me?
———
Phrozen Technology replied:
Hello David,
Thank you for commenting. For this issue, we would suggest you to relevel your plate with 3~4 sheets of papers to see if this solves the problem. And since you’ve mentioned, reflash the firmware and remove all the installations of Chitubox from your PC, reinstalling only the latest version could also be worth trying. If you are still having this problem, please contact us by submitting a request via this link, in which you can attach a photo of your test print result so that our support team can better know your situation.
To download the firmware and learn about the updating process, please check this link: https://reurl.cc/r65QeO
To submit a request, please check this link: https://helpcenter.phrozen3d.com/hc/en-us/requests/new
Hope this helps.
Best, Phrozen Team
Hello Phrozen Team
I own a Sonic mini 8K S. I have run into an issue with the exposure finder.
When i print the .prz file that is included on the momory stick everithing prints fine. But when i try to print the exposure finder sliced by myself on Chitubox and Lychee, the details that are above the borders of the exposure finder designe, like the slopes in the middle and the textures in the corners, they come out very flattened.
It looks almost like the z-axis does not raise enough from layer to layer.
I have no idea what could be the issue. If it is a Hardware, Firmware, Slicer or Print settings problem.
Can you please help me?
———
Phrozen Technology replied:
Hello David,
Thank you for commenting. For this issue, we would suggest you to relevel your plate with 3~4 sheets of papers to see if this solves the problem. And since you’ve mentioned, reflash the firmware and remove all the installations of Chitubox from your PC, reinstalling only the latest version could also be worth trying. If you are still having this problem, please contact us by submitting a request via this link, in which you can attach a photo of your test print result so that our support team can better know your situation.
To download the firmware and learn about the updating process, please check this link: https://reurl.cc/r65QeO
To submit a request, please check this link: https://helpcenter.phrozen3d.com/hc/en-us/requests/new
Hope this helps.
Best, Phrozen Team
pim mauve
After a few weeks of perfect print, the printer, a mighty 8K, now prints absolutely nothing; nothing on the bed, and noting in the resevoir. het does go through the whole print as if it was printing, but when it is done, nothing. I did a bed level calibration, lcd test and stir the resin wel each morning. any thoughts what can be wrong?
———
Phrozen Technology replied:
Hi Pim,
Thank you for commenting. If your printer has passed the LCD test, please perform a day print ie. start a print without vat installed and/or resin loaded, to see if the LCD shows the pattern same as what shows up on the screen. If there is nothing shows up on the LCD, or the pattern is not what it should be, please check the cable that connects LCD to the motherboard to see if they are connected properly. You can reference to this tutorial about the LCD cable:
https://reurl.cc/Ny0pDm
If it does not shows up anything or the pattern is still wrong after you check the connection, please submit us a request by fill up this form via this link, our support team will provide further assistance.
https://helpcenter.phrozen3d.com/hc/en-us/requests/new
Hope this helps.
Best, Phrozen Team
>
After a few weeks of perfect print, the printer, a mighty 8K, now prints absolutely nothing; nothing on the bed, and noting in the resevoir. het does go through the whole print as if it was printing, but when it is done, nothing. I did a bed level calibration, lcd test and stir the resin wel each morning. any thoughts what can be wrong?
———
Phrozen Technology replied:
Hi Pim,
Thank you for commenting. If your printer has passed the LCD test, please perform a day print ie. start a print without vat installed and/or resin loaded, to see if the LCD shows the pattern same as what shows up on the screen. If there is nothing shows up on the LCD, or the pattern is not what it should be, please check the cable that connects LCD to the motherboard to see if they are connected properly. You can reference to this tutorial about the LCD cable:
https://reurl.cc/Ny0pDm
If it does not shows up anything or the pattern is still wrong after you check the connection, please submit us a request by fill up this form via this link, our support team will provide further assistance.
https://helpcenter.phrozen3d.com/hc/en-us/requests/new
Hope this helps.
Best, Phrozen Team
>
Jose Miguel
Hi. I own a Mighty 4K since 1 year ago and I use Model Grey resin. I print only dental models and from 2 months until now some models are printed with failures (specially support failures). The thing is that I have’nt change any parameter and all settings are the same. I usually print about 14 models at the same time and the last 2 months each time I print 2 or 3 of them fail. Last week I changed the fep, recalibrated the plattform and sometimes printer prints ok and sometimes ir fails.
I have printed 500 models until today.
What can be happening ? (I have pictures but can’t send them thru this form). Can you help me ?
———
Phrozen Technology replied:
Hi Jose,
Thank you for commenting! Unfortunately, we will need more information to help you with this situation, that will include the resin setting you are using, the photo of your failed models etc. Please contact us by submitting a customer support ticket. You can fill the form here: https://reurl.cc/651z8d
Or please join our Facebook group, where you can ask questions and see what’s going on with the community: https://reurl.cc/7kgxGy
Hope this helps!
Best, Phrozen Team
>
Hi. I own a Mighty 4K since 1 year ago and I use Model Grey resin. I print only dental models and from 2 months until now some models are printed with failures (specially support failures). The thing is that I have’nt change any parameter and all settings are the same. I usually print about 14 models at the same time and the last 2 months each time I print 2 or 3 of them fail. Last week I changed the fep, recalibrated the plattform and sometimes printer prints ok and sometimes ir fails.
I have printed 500 models until today.
What can be happening ? (I have pictures but can’t send them thru this form). Can you help me ?
———
Phrozen Technology replied:
Hi Jose,
Thank you for commenting! Unfortunately, we will need more information to help you with this situation, that will include the resin setting you are using, the photo of your failed models etc. Please contact us by submitting a customer support ticket. You can fill the form here: https://reurl.cc/651z8d
Or please join our Facebook group, where you can ask questions and see what’s going on with the community: https://reurl.cc/7kgxGy
Hope this helps!
Best, Phrozen Team
>
Dahlkemper
good day,
my phrozen sonic mini i purchased 6 months ago is not printing .
it has worked in the past however the files are not printing now.
i upload the STL file and it uploads into the printer and the machine runs for the 2 hour printing time and there is nothing on the plate.
i am using the aqua red clay. i have printed multiple files a month agp however not it not working.
the plate is balanced
the led light works
the resin is mixed
there is no film on the bottom of the dish.
i know its not the model design because my wholesaler is able to print on their end im just trying to save time by printing my own with the mini.
i am assuming its the setting for the printer.
what setting do i need to set the splice for
do i need a diffrent resin?
Please help
Thank you for your time
Shawn
———
Phrozen Technology replied:
Hi Shawn,
Thank you for commenting. The file format for the printer to print is .ctb for Sonic MIni, Mini 4K and Mini 8K. Please make sure you are exporting and choosing the right format when printing an object.
If you have exported and chosen the right format, and the printer also accepted it and started the printing process, please try to perform a dry print (start a print without vat in the place) and see if the LCD is lighting up correctly, corresponding to the pattern that is shown on the touchscreen.
If your LCD is working properly, and the dry print shows the LCD is showing the pattern corresponding to the touchscreen, then please try re-calibrate your z-axis. Further information can be found here: https://reurl.cc/11Vo38
If your LCD is not showing the pattern corresponding to the touchscreen during the dry print process, or your printer simply doesn’t accept the file, please reflash your firmware and format your USB drive, or try with another USB drive to see if it works. The latest firmware can be download here, along with instructions: https://reurl.cc/RzVbLr
If none of the suggestions above work, please submit our customer support ticket. Please let them know what you have already tried, with pictures like the results of LCD test, the dry print, the file you are trying to print etc., so that our team can better understand the situation you have been facing quickly by ruling out some of the possibilities. Here is the page that you can submit us a ticket: https://reurl.cc/QXq6Db
I hope this helps, thank you again for your comment!
Best, Phrozen Team
>
good day,
my phrozen sonic mini i purchased 6 months ago is not printing .
it has worked in the past however the files are not printing now.
i upload the STL file and it uploads into the printer and the machine runs for the 2 hour printing time and there is nothing on the plate.
i am using the aqua red clay. i have printed multiple files a month agp however not it not working.
the plate is balanced
the led light works
the resin is mixed
there is no film on the bottom of the dish.
i know its not the model design because my wholesaler is able to print on their end im just trying to save time by printing my own with the mini.
i am assuming its the setting for the printer.
what setting do i need to set the splice for
do i need a diffrent resin?
Please help
Thank you for your time
Shawn
———
Phrozen Technology replied:
Hi Shawn,
Thank you for commenting. The file format for the printer to print is .ctb for Sonic MIni, Mini 4K and Mini 8K. Please make sure you are exporting and choosing the right format when printing an object.
If you have exported and chosen the right format, and the printer also accepted it and started the printing process, please try to perform a dry print (start a print without vat in the place) and see if the LCD is lighting up correctly, corresponding to the pattern that is shown on the touchscreen.
If your LCD is working properly, and the dry print shows the LCD is showing the pattern corresponding to the touchscreen, then please try re-calibrate your z-axis. Further information can be found here: https://reurl.cc/11Vo38
If your LCD is not showing the pattern corresponding to the touchscreen during the dry print process, or your printer simply doesn’t accept the file, please reflash your firmware and format your USB drive, or try with another USB drive to see if it works. The latest firmware can be download here, along with instructions: https://reurl.cc/RzVbLr
If none of the suggestions above work, please submit our customer support ticket. Please let them know what you have already tried, with pictures like the results of LCD test, the dry print, the file you are trying to print etc., so that our team can better understand the situation you have been facing quickly by ruling out some of the possibilities. Here is the page that you can submit us a ticket: https://reurl.cc/QXq6Db
I hope this helps, thank you again for your comment!
Best, Phrozen Team
>