Dear valued customers,

For any technical issues regarding Phrozen’s 3D printer hardware or software, please contact support@phrozen3d.com. In your email, please specify the 3D printer model and resin profile in question. Please provide us with pictures or videos so that we can get a better idea of the technical issue(s) at hand.  

For questions regarding shipment, loading, transaction issues, or product inventory, please email info@phrozen3d.com. In your email, please provide us with your order number so that we can check your order status.

Team Phrozen