Dear valued customers,

For any technical issues regarding Phrozen’s 3D printer hardware or software, please contact In your email, please specify the 3D printer model and resin profile in question. Please provide us with pictures or videos so that we can get a better idea of the technical issue(s) at hand.  

For questions regarding shipment, loading, transaction issues, or product inventory, please email In your email, please provide us with your order number so that we can check your order status.

Team Phrozen