Frequently Asked Questions

Welcome to our FAQ Page

Sonic Mini 4K Pre-order

Please click here to add the Sonic Mini 4K to your shopping cart. 

This product will start shipping in late September on a rolling basis. 

System: Phrozen OS
Operation: 2.6 in Touch Panel
Slicer Software: ChiTu Box V1.6.5
Connectivity: USB
Technology: Resin 3D Printer - LCD Type
Light Source: 405nm ParaLED Matrix 2.0
XY Resolution: 35 µm
Layer Thickness: 0.01-0.30mm
Printing Speed: 80mm/ hour
Power Requirement: AC100-240V~50/60Hz
Printer Size: L9.8 x W9.8 x H12.9 in
Printer Volume: L5.2 x W2.9 x H5.1 in
Printer Weight: 5kg 

Printers

Please refer to this video for more information.

Applicable for: Shuffle XL Sonic / Lite / Transform / 4K 

If your printer is 5.5,” please refer to this video

If your printer is 8.9” and/or 13.3,” please refer to this video. 

Yes, some of our large build printers include the Phrozen Transform, which has changeable panels that are 13.3” & 5.5” in size. 

We also have the Shuffle XL 4K Resin 3D printer, which has a printing area of 8.9" 

Yes, we offer various printers that allow printing for dental applications, jewelry-making, and 3D model makers.  

Resins

We currently offer a wide selection of resin for various purposes, please visit our resin collection page for more info. 

Yes! 

Please refer to this link for more information. 

Increase the tip diameter of the support to 0.8-1.2 mm. You can also increase the cure time of the bottom layer to strengthen the adhesion between the resin and the building platform. 

For best results, make sure to remove the platform and polish the platform with sandpaper before printing. Please refer to this video for more information.  

Technical Support

Please refer to our Download page for more information. 

Phrozen has a one-year warranty, for all our products including paraLED, LCD panel, FEP film, and building platform, except for consumable components. We currently have a special offer for Sonic Mini, Sonic Mini 4K, and Sonic 4K in which we give you with a 3-month warranty for our LCD panels.

Please provide your order number and email support@phrozen3d.com for more information.  

Please visit our support page for more info.